Restart your mobile, laptop, desktop or media devices i.e. If possible, try alternate cabling if available and/or replace damaged cabling. Wait 60 seconds and plug the power cord back into your modemĮnsure that LOS Light On DBC ONT Is Blinking Red Or Not, If Its blinking red then its issue from our side and If its not then last mile connectivity from scud network to your location is fine.Ĭheck wall sockets, power cables, internet and equipment are plugged in and are not damaged. If none of the above steps fix the problem,get in touch with us.ĭisconnect the power supply from your modem. See your modem user guide for help with your WiFi connection. If you can connect via ethernet, you have identified an issue with your WiFi setup. Use an ethernet cable to connect your computer directly to your modem, then test your internet connection. Turn both devices back on and allow a few minutes for them to reconnect. Turn your modem and your computer off and leave them off for 60 seconds.

Make sure your computer / device also has WiFi turned on. If it’s off, turn your modem’s WiFi button on. If you are connecting to the internet via WiFi, try the following steps.Ĭheck your WiFi light. If it is off: Check that the cable connecting your modem to your wall socket is securely plugged in at each end. If it is on, you have an internet connection. After approximately 2 minutes the lights on the modem should settle into a stable pattern.Ĭheck whether your modem’s Internet light is on/blinking. If that didn’t work, remove the power cable from the back of your modem for 60 seconds, then plug it back in. If it is overdue, your service may be restricted. Check our Services page for more detailed information.Check whether there are any pre intimated outages in your areaĬheck your account balance and due date. Our Residential & Business internet rates are the lowest around! We offer connection speeds of up to 100 mbps downstream for Residential Clients and Business Clients. Being a small business ourselves, we realize the importance of offering a cost effective alternative for internet services. We are a 100% locally owned and operated business. We are always working hard to expand our network, so keep a watch for new markets to be launched!

Our current markets include Downtown Pikeville, Coalrun Village, and the Venters area of Marrowbone Creek Road. SkyNet Communications is Eastern Kentucky's new choice for Unlimited Fixed Wireless Internet Service.

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